Five negotiating tactics for stressful situations

Though most people probably think of using negotiation tactics during formal negotiations, the following strategies can be used in any situation where there is a disagreement.
1. Reduce tension with time
If discussions are getting heated, considering separating the parties for a while so that tempers can cool. When both parties return, make sure each party is [...]

Decision-making pitfalls that can be avoided

The following poor decision-making practices were identified by the authors of Hard Facts, Dangerous Half-Truths, and Total Nonsense.
Casual Benchmarking
Often companies will benchmark against practices at their competitors, and will imitate the activities that seem successful at another corporation. However, before imitating other’s practices, or comparing one’s own company to another, management should ask if [...]

SugarSync - thoughts after a few days of use

I’ve now been using SugarSync’s multi-computer sync software for about three days now, and, after spending some time playing with it, I have to say I love it! There are some things I recommend they improve upon, but all-in-all after you start using it you’ll wonder how you ever got along before SugarSync.
What it does
As [...]

Working in teams - is conflict really that bad?

Conflict can be used to get all the ideas out on the table
Make sure everyone’s opinions get expressed
Good results come from a good process

Use conflict to explore all options
While some may think that conflict in a group setting is counterproductive, research has shown that a little bit of conflict, whether intrinsic or manufactured, can [...]