Brainstorming with the introverted and critical

I recently read a thought-provoking article on the Harvard Business Review blog network about how to avoid groupthink while brainstorming. I am always interested in effective idea generation and problem solving techniques because we use a variety of these when developing mobile and web applications for China. While “classic” brainstorming[1] can be effective, I have learned that it’s often best to identify the specific challenges your team faces and tweak this template accordingly.

Our team is made up of over 20 Chinese mobile and web application developers who have limited experience with brainstorming, at least when compared to the average American employee. While developers are usually great at problem solving and are often very creative, they can also be somewhat introverted. In China, we also face a unique challenge in that, while our staff understands the benefits of brainstorming and other creative problem solving techniques, they are fighting the current of decades of schooling that focused on individual rote learning rather than collaboration and creativity. They also struggle with how to effectively and safely contribute their ideas with a group of often very critical peers. While the root cause of these feelings may be unique, I’ve been in brainstorming sessions with enough groups to know that having critical team members is certainly not unique to teams in China, and doubting your own ideas plagues team members everywhere.
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How Chinese stereotypes could influence your business

“Shanghainese only care about money.” “Beijingers are really pretentious.” “People from Shanxi are really cheap.” These are a few of the numerous stereotypes I have heard Chinese people say about other Chinese people while living in China. I even often hear Chinese people use these stereotypes to explain their own views: “Of course that’s how I see it; I’m from Beijing.”

I used to just get frustrated and think of how detrimental stereotypes can be since, as an American, I have been trained to find them abhorrent in any form.[1] However, I have recently been considering how these stereotypes could affect businesses operating in China, whether foreign or domestic. Even if the stereotypes don’t apply to every individual, when people from a given area believe a stereotype is a cultural trait then it may just turn into a self-fulfilling reality as they play the cultural role expressed in the stereotype. This is something businesses need to be acutely aware of as they formulate their strategies in China.

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1.3 billion people drawing you in

I frequently ask business people why they are interested in doing business in China. The most common response I hear involves the promise of 1.3 billion Chinese consumers with rapidly rising disposable incomes. While this may be factually accurate, in my experience I’ve found that it’s safer for businesses to think of China as having many demographic subsets, rather than thinking of it as one country with a homogenous population.
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