Five negotiating tactics for stressful situations

Though most people probably think of using negotiation tactics during formal negotiations, the following strategies can be used in any situation where there is a disagreement.
1. Reduce tension with time
If discussions are getting heated, considering separating the parties for a while so that tempers can cool. When both parties return, make sure each party is [...]

Information Worker of the Future - Seamless Communications

From the Blackberry to seamless and intelligent communications
One specific change that will affect the information worker of the future, and which was alluded to in my last IWF post about mobility, is the rise in seamless, and increasingly intelligent, communications. Most of us who are constantly “plugged in” are familiar with the short buzz or [...]